Pocono Luxury Inc. Honored With Third Straight Talk of the Town Customer Satisfaction Award

Henryville, Pennsylvania (PRWEB) January 01, 2014

For the third year in a row, Pocono Luxury Inc. has earned a 5 star satisfaction rating from its customers, winning it the 2013 Talk of the Town Customer Satisfaction Award in the Home Improvement & Remodeling category.

Originally begun as a home builder/developer, Pocono Luxury has truly made a name for itself in the home improvement/remodeling industry with three consecutive Talk of the Town Awards under its belt.

Pocono Luxury President Dimitry Metelkin and his team are grateful to their customers for acknowledging their efforts. "We would like to thank our customers for the business and the opportunity to make their visions come to life in turning their houses into homes," he says. "We would also like to thank them for their high praise on the finished product."

Despite the fact that the remodeling industry and contractors often get a bad name, Pocono Luxury continues to grow its list of satisfied customers. "This third consecutive award for customer satisfaction means a lot to our business," says Metelkin. "It tells us that we are on the right path and encourages us by letting us know that our efforts are not going unnoticed."

To further secure its place in the industry, Pocono Luxury has been focusing on and expanding its philosophy of ensuring absolute customer satisfaction at any cost, according to Metelkin. "We will continue to build on this philosophy and work toward changing the overall perception, experience and expectations that homeowners have when it comes to hiring a contractor," he says.

Furthermore, Pocono Luxury is in the process of opening a retail side to the business, which will extend its ability to provide quality materials for its projects. The retail side, called unique4home.com, allows the business to offer customers an out-of-the-box shopping and selection experience so they can create truly custom rooms in their homes. "We already offer superior to most and completely customizable workmanship, but now we are able to offer a truly unique product and items that you simply cant find in the big box stores," says Metelkin.

Metelkin credits the entire Pocono Luxury team for the companys success. "All members of our team treat every project with the utmost respect and attention to detail," he says. "We realize that we are far from perfect, but no project is considered finished until the customer is completely satisfied."

Pocono Luxury stands behind its work no matter what, offering a three-year warranty separate from any manufacturers warranties. "It's all about building and keeping a good name," says Metelkin. "We go above and beyond to make sure the customer is always happy with the end result. In the construction industry, problems are common place; unlike other companies, we deal with the problems and make things right by the homeowners."

About Pocono Luxury Inc.

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Pocono Luxury Inc. Honored With Third Straight Talk of the Town Customer Satisfaction Award