Review 1 for Carpet Installation

PostedOctober 30, 2013

Overall rating

1.0 out of 5.0

Customer service

1.0 out of 5.0

No, I do not recommend this product.

My carpet has been installed and now my door will not close. When the measurements were done prior to installation, they should have let me know that this could have been a potential problem and provided me with options. They are after all the experts. When the door was installed, opening and closing door became too difficult and i later had to remove door. I asked if they could give me options or alternatives on how to fix this problem or alter door, but none were provided.

Response from Home DepotByRobert G,Customer Care,October 31, 2013

We apologize for the inconvenience and lack of follow up. We will notify the stores leadership of your concerns and have someone follow up with you. Thank you for your patience.

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Home Depot - Carpet Installation customer reviews - product ...

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