Your 15-year-old washing machine sounds like a jackhammer on concrete when it spins the water out of your clothes. Is this the end for this appliance? Should you repair the gear box (sometimes called the transmission) for about $325 or replace the machine?

A good rule to follow according to Consumer Reports magazine is to repair an appliance as long as it costs less than half of what it would cost to replace it and provided that you havent been making one repair after another for the past couple of years.

Maybe you can buy a replacement that sells for $600 to $700, and maybe that new machine would be more energy efficient. But Annette Little of Frost Appliance Repair in Phoenix says its unlikely that your new machine could last as long as the old one certainly not for 15 years: I definitely recommend that homeowners always repair machines that are five years or older because these older machines will last longer than newer models, she said.

But when Consumer Reports surveyed about 30,000 subscribers last year about that issue, readers reported repair rates that were about the same for appliances as they had in a similar earlier survey in 2010, according to Celia Kuperszmid-Lehrman, an editor with the magazine.

It seems as if thats impossible, doesnt it? Kuperszmid-Lehrman said. We all seem to think that things are breaking more quickly. But that perception may be due to the fact that when things break down they really break. If an electronic controller stops working, the breakdown is more dramatic.

In fact, readers told the magazine that when products break, they stop working completely more than half the time.

Household appliances with the biggest problems in the first four years of ownership, the magazine said, include side-by-side refrigerators with icemakers (31 percent of the complaints), bottom-drawer freezer refrigerators with icemakers (28 percent), and newer dishwashers (20 percent). Some brands may be worse than others, Kuperszmid-Lehrman said. Of course, Consumer Reports rates appliances and is one possible resource if youre looking for a new appliance.

The magazine also said that while heavy use is often related to a greater share of repairs for washing machines, the age of a washing machine is more important. A washer bought four years ago is four times as likely to need a repair as one bought a year and a half ago.

When appliances break, replacement parts may be hard to come by, Frost notes, especially with foreign-based appliance companies. If homeowners have to wait too long, they often decide to junk the appliance. Very few people would be willing to go three weeks without an operating refrigerator, for example.

Here are some issues to consider in using and buying appliances:

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Figure out when to either fix or junk an appliance

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New York (PRWEB) May 06, 2014

Appliance Doctor, an award-winning New York appliance service company, announced that it now offers heating and air conditioning services, including maintenance and repair on existing heating and air units and installation of new units, to homeowners, rental tenants, landlords, and property management companies in the Bronx and Westchester County.

Weve offered maintenance and repair services on appliances for 34 years, and recently a lot of our customers have asked us to add HVAC repair and installation services, so we decided it was a logical next step for the company, said Anthony Attanasio, owner of Appliance Doctor. New York summers are very hot, and our winters are very cold, so residents want to be comfortable in both extremes. Replacing an old heating and air conditioning unit is a big decision, and property owners and tenants want to be able to trust the person they hire for the installation. We look forward to being able to meet that need.

Appliance Doctor recently began offering a Total Care Club to customers to encourage regular maintenance on appliances and HVAC units. Routine maintenance is key to keeping a heating and air conditioning unit running at optimum performance and to keeping a manufacturers warranty valid but after several years of use, even the best units need to be replaced. Replacing an old unit with a new energy-efficient one can save homeowners and tenants money in the long run but savvy customers want the best value up front as well.

We will provide customers with the best price and the best unit for their comfort needs, and we guarantee reliable installation services and ongoing maintenance throughout the life of your unit, said Attanasio. We believe its important for local contractors to be transparent and stand by their work, since our reputation counts for so much in the Bronx and Westchester County communities.

The company has plans to add heating and air conditioning services to all homeowners in New York City later this year, according to Attanasio.

Appliance Doctor received the 2013 Service Award from the Professional Service Association, an industry leadership organization dedicated to providing educational training, certification, business management training, support and fairness to the independent service industry.

To make an appointment for heating and air conditioning maintenance, repair, or installation, call Appliance Doctor at 800-339-0353 or visit http://www.appliancedoctorx.com.

About Appliance Doctor Appliance Doctor has been providing affordable appliance repair service in NYC, Westchester and the Bronx since 1980. With extensive product knowledge that includes over 45 years of combined working experience, Appliance Doctor has earned a reputation for detail, honesty, integrity and reliability. Our award winning and factory-trained technicians are always prepared using our high-tech dispatch system and an extensive inventory of parts in every service vehicle, making a one-visit repair our goal. Appliance Doctor was presented with the 2013 Service Award from the Professional Service Association, an industry leadership organization dedicated to providing educational training, certification and business management training to the independent service industry. Learn more about Appliance Doctor by calling 800-339-0353 or by visiting http://www.appliancedoctorx.com. ###

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Appliance Doctor Expands, Adds Heating, Air Conditioning Services

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RYE Olga M. Mitchell, 94, of Rye, formerly of Boston, Mass., died Friday, April 25, 2014, at Webster at Rye.

She was born Aug. 5, 1919, in South Boston, Mass., the daughter of the late Simon and Alexandra (Patapova) Udaloy.

At age 15, she graduated from Girls High School in Boston. She resided in Boston until moving to Rye in 1975.

Olga was the wife of Philip Mitchell and together they operated Mitchell Service, an appliance repair company, where she was bookkeeper and general office administrator. After Philip died in 1965, she carried on running the business until all her children had left college. She then joined the Portsmouth Naval Shipyard, where she had 10 enjoyable years of work.

She was an enthusiastic volunteer. She was a member and driver for the Rye Volunteer Ambulance Corps and volunteered for many years at Webster at Rye, where she was Volunteer of the Year in 2002.

Family members include two daughters, Laura Mazur and her husband, Boleslaw, of London, England, and Susan Wall and her husband, Thomas, of Hull, Mass.; two sons, Kenneth Mitchell and his wife, Janet, of Exeter, and Philip Mitchell and his wife, Deborah, of Santa Rosa, Calif.; three grandchildren, Deborah, Jennifer and Kenneth; a great-granddaughter, Avery; a brother, John Udaloy of New Castle; a sister, Evelyn Obbard of South Yarmouth, Mass.; and several nieces and nephews. She was predeceased by her sister-in-law, Judith G. Udaloy, who died in March.

SERVICES: Visiting hours will be from 2 to 4 and 6 to 8 p.m. Thursday, May 8, in the Remick & Gendron Funeral Home, 811 Lafayette Road, Hampton. A Mass of Christian burial will be celebrated at 10 a.m. Friday, May 9, in Saint Theresa Church, 815 Central Road, Rye Beach. Relatives and friends are respectfully invited. In lieu of flowers, donations may be made to Make-A-Wish New Hampshire, 814 Elm St., Suite 300, Manchester, NH 03101-2230 (www.nh.wish.org), or the Animal Welfare Institute, 900 Pennsylvania Ave. SE, Washington, DC 20003 (www.awionline.org). Please visit http://www.RemickGendron.com to view Olga's memorial Web site, sign the tribute wall or for directions.

You may leave your condolences or share memories by signing the Guest Book here

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Olga M. Mitchell