Clarksville, TN (PRWEB) March 03, 2014

When Rich Whitaker left the military after 25 years, he was faced with an important question: what should he and his wife Cheryl do now? The answer: open Fresh Coat Painters of Clarksville.

I was transitioning from a career in the Army and we were looking to open a home service business with a reputation for high standards and professionalism. Fresh Coat was appealing because the business affords us the opportunity to serve the community by helping homeowners add value to their house while making it feel more like a home, Rich said.

Fresh Coat offers professional residential and commercial painting services including interior and exterior painting, wood staining and refinishing, wallpaper removal and many other services for nearly every protective coating application. They use quality, environmentally safe materials and offer a live 24/7 customer service center, online scheduling and free detailed quotes. Fresh Coat Painters of Clarksville serves Clarksville, Hopkinsville, Fort Campbell, Woodlawn, Pleasant View and the surrounding area.

Rich is looking forward to bringing a new level of customer service to the painting industry in the Clarksville community.

Well take the pain out of painting. Finding a painting company that will answer their business line or return a call can sometimes be a frustrating experience by itself. When customers call Fresh Coat Clarksville, theyll talk to our customer service center and have an appointment for me to look at the job within minutes. And, I guarantee that well be on time and the job will be done right, Rich said.

In addition to the 24-hour service, Fresh Coat offers a 3-3-3 pledge, which means that customers calls are answered by a live person within three minutes, a free quote is delivered within three days (customer schedule permitting) and the job will start no later than three weeks from the day of quote.

Instead of using sub-contractors, Fresh Coat hires full-time painters to do the work, which Rich knows will make a difference to people in the Clarksville area.

We will hire some of the areas most talented painters and provide them a full-time job with benefits. With great, on-staff painters and Fresh Coat Clarksvilles commitment to quality, well raise the level of quality and consistency for the painting trade in our area, he said.

Rich and Cheryl met in their hometown of Island, Kentucky and have been married for 26 years. They have three children Truman, Andrew, and Catherine and make their home in east Clarksville.

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Rich Whitaker Focuses on Customer Service with Fresh Coat Painting Business

By The Record

March 04, 2014 12:00 AM

PIONEER - A half-dozen men illegally operating as contractors were cited during an undercover sting operation conducted last Tuesday in Pioneer by the Contractors State License Board with assistance from Amador County District Attorney's Office investigators and the California Department of Insurance.

During the eight-hour sting, officers held one suspect at gunpoint after he refused to cooperate, ran from investigators, locked himself in his vehicle and made threatening movements. Another suspect was found to be on probation for making terrorists threats, while still another was found to have a prior criminal history as a sex offender. Two suspects had been arrested in previous CSLB stings, officials said.

"Inviting an unlicensed contractor into your home is like playing with a stick of dynamite; definitely not worth the risk," license board Registrar Steve Sands said.

"You always should check CSLB's website - cslb.ca.gov - to see if the person bidding on your job has an active contractor license that is in good standing," Sands said. Or people can call (800) 321-2757.

The license board's fraud team held the sting at a single-family home in the Gold Country town of Pioneer, along Highway 88. Investigators requested bids for deck repair, landscaping and exterior painting. High bids received during the sting were $6,000 for deck repair and a $4,200 bid for exterior paint. Suspected unlicensed operators were found advertising on fliers, newspapers and online bulletin boards, including Craigslist.

All six suspects received misdemeanor citations for contracting without a license. Four suspects were cited on a misdemeanor charge of illegal advertising. Those receiving notices to appear are scheduled for arraignment at 8 a.m. April 7 in Amador County Superior Court, 500 Argonaut Lane, Jackson. They are: Armand Leo Chournard of West Point; Robert Darin Kintigh of Cool; Matthew Brian Ramos of Jamestown; Gary Jack Shroyer of Pioneer; Don A. Sternick of Sutter Creek; and Michael Joseph Vasquez of Jamestown.

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Undercover sting nabs six phony contractors

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CONCORD -- The Mt. Diablo school district routinely avoids open bidding and contracts directly with favored companies, a practice critics says is unfair and possibly illegal.

For about two dozen contracts valued at more than $83.1 million, the district bypassed the usual open bidding requirement through a controversial process known as "lease-leaseback." The district leases property to its chosen construction company for $1 a year and then leases it back later for a price equivalent to the building costs for the projects, which range from security upgrades to classroom construction.

About 76 percent of the contracts, or $63.2 million worth, have been awarded under this process to one company -- Taber Construction in Concord -- while a dozen other firms have split the remaining contracts. District officials say lease-leaseback allows them to choose companies that have a good reputation for quality or a strong track record on similar projects, rather than simply picking the lowest price. But some district residents have been critical of the method, noting the small number of companies solicited for the jobs.

"All I'm looking for is a fair and consistent process and I haven't seen that yet," resident John Parker told the board last fall. "I don't have a problem with lease-leaseback per se. You want the best contractor to do the work. I just want to make sure that everybody else in the public knows that we're not just giving the job to our buddy down the street."

While many districts in the Bay Area avoid lease-leaseback, Mt. Diablo is one of several that use it, and it employs the method extensively.

The method has been cleared by attorneys hired by the district and works to its advantage, said Tim Cody, interim project manager for the district's $348 million Measure C construction bond projects, approved by voters in 2010. The leasing system also allows the district to invite requests for qualifications and proposals from selected, experienced contractors rather than advertising open bids. Once a contractor is chosen and a lease is in place, the contractor performs the construction work and leases it back to the district. The district makes monthly payments until the contracts are paid off, and then the lease ends. The Mt. Diablo district sometimes uses the system for projects that don't even involve construction, such as painting or security system installation.

District resident Alicia Minyen, who serves on the California League of Bond Oversight Committees -- a state watchdog committee that advises district bond oversight groups -- said she is concerned about whether lease-leaseback contracts are legal, in part based on challenges being raised in two California appellate courts.

"There are inherent risks, which have been expressed in a report from the State Allocation Board," Minyen said. "I have additional concerns because they are being used for projects that don't even involve real property. They are basically trying to circumvent the Public Contracts Code and frankly, I don't understand why they're pushing the envelope that way and I don't think it's worth it for taxpayers."

The risks include possible corruption and lack of competition to get the best deal for taxpayers on publicly financed projects, which is normally protected by the Public Contract Code, she said.

Lease-leaseback has drawn similar controversy elsewhere.

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Controversial lease-leaseback contracts have become popular in Mt. Diablo district

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