Following downpours, restoration expert weighs in on water damage, cleaning up – WXII12 Winston-Salem

CLEAN UP. >> JEREMY FLOYD OF SERVICE MASTER FIRE AND WATER SAYS THURSDAY'S RAIN HAS LEFT HIM AND HIS TEAM WITH A STREAM OF SERVICE CALLS. >> THERE WAS CARPET AND PAD. WE ARE T REMOVE THE MATERIALS AND. >> THIS BASEMENT IS FLOODED AND WATER NEEDED TO BE TAKEN OUT AND SO DID THE CARPET. AND CALL FOR A DIFFERENT RESPONSE. >> WE CAN DRY CARPET AND PADS BUT HAD THIS SITUATION THAT NOT AB OPTION. >> IT CAUSED TREES TO TOPPLE AND OTHER WATER DAMAGE INSIDE HOMES AND BUSINESSES. >> AND WE HIT EVERY AREA THIS THREE DAYS. >> IT'S COMMERCIAL, HE SAYS TO CALL AFTER FLOODING AND HE RECOMMENDS CALLING INSURANCE FIRST SO HE AND OTHERS WHO DO THIS WORK CAN GET IN TO GET THAT WATER OUT. >> YOU'VE GOT SOMEONE INTO THEY'RE POSITION HAD YOU GOT THERE. >> HE SAYS ONE WATER IS OUT OF THE HOME IT MIGHT BE A ABOUT TIME TO TALK ABOUT MEASURES YOU CAN PUT INTO PLACE

Following downpours, restoration expert weighs in on water damage, cleaning up

While severe weather is not expected, more rain forecasted for late week

Updated: 5:41 PM EST Feb 11, 2020

Following last week's flooding, restoration crews have been hard at work helping Triad families remove water from flooded basements, toppled trees from property and with other restoration efforts. Jeremy Floyd, operations manager for ServiceMaster Fire & Water Restoration, said floodwater must be treated differently than water that comes from within the home. "Anything that the (outside) water touches basically has to be removed because it's considered contaminated," he said from a Winston-Salem basement being treated for water damage from Thursday's storm. "A lot of the time, we can dry carpet, pad and drywall, but in a situation like this, that's not an option." Floyd said crews have been working across the region since Thursday's drenching rains, bringing them to Winston-Salem, Greensboro, even as far as Pittsboro and Danville, Virginia. He said when homeowners identify an issue, they should call their insurance immediately. He said it's crucial to get the water out as soon as possible to stop mold from developing. He said it's satisfying to assist families during what can be a stressful ordeal. "Every job is different," he said. "You get a good satisfaction, whether you do the entire rebuild or just this part, getting it good and dry. You've got somebody in a better position than they were when you got there."More rain is expected in the Triad this week.

Following last week's flooding, restoration crews have been hard at work helping Triad families remove water from flooded basements, toppled trees from property and with other restoration efforts.

Jeremy Floyd, operations manager for ServiceMaster Fire & Water Restoration, said floodwater must be treated differently than water that comes from within the home.

"Anything that the (outside) water touches basically has to be removed because it's considered contaminated," he said from a Winston-Salem basement being treated for water damage from Thursday's storm. "A lot of the time, we can dry carpet, pad and drywall, but in a situation like this, that's not an option."

Floyd said crews have been working across the region since Thursday's drenching rains, bringing them to Winston-Salem, Greensboro, even as far as Pittsboro and Danville, Virginia. He said when homeowners identify an issue, they should call their insurance immediately.

He said it's crucial to get the water out as soon as possible to stop mold from developing. He said it's satisfying to assist families during what can be a stressful ordeal.

"Every job is different," he said. "You get a good satisfaction, whether you do the entire rebuild or just this part, getting it good and dry. You've got somebody in a better position than they were when you got there."

More rain is expected in the Triad this week.

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Following downpours, restoration expert weighs in on water damage, cleaning up - WXII12 Winston-Salem