House fire victim claims restoration company didn't finish project

MEMPHIS, TN -

(WMC-TV) - A Mid-South woman claims the construction company hired to repair her fire damaged home left the job incomplete after she and her insurance company paid them thousands of dollars.

Dorothy Stuckey has had a challenging year.

In January, her home caught on fire due to an electrical problem. More recently, she lost her job.

But it is what happened between then and now that prompted her to call the Action News 5 Investigators.

Dorothy Stuckey says she paid Northcross Restoration Company more than $100,000 in insurance money to restore her fired damaged home. But she says owner Charles Northcross sent her a sub contractor that turned her rehab into a nightmare.

"It took them a whole month to gut my house out and they still didn't gut it all the way out," said Stuckey.

Stuckey says builders painted over fire damaged and rotted wood. She said they replaced expensive fixtures with cheap ones.

"If you see how they left my back door, my back door is not secure," she said. "When you hit the stairwell at the top it will start smelling like something is burning."

Stuckey's ceiling is sagging from what she says is shabby roof repairs and there are structural concerns.

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House fire victim claims restoration company didn't finish project