Blending Healthcare and Hospitality to Thrive in the Post-COVID-19 Medical Landscape – FierceHealthcare

A new project in Flushing, New York, is slated for delivery in late 2021 and set to become a landmark for top-quality healthcare in the area. The Eastern Mirage Medical Center, connected to the five-star Eastern Mirage Hotel, will help satisfy increased patient demand for state-of-the-art medical facilities, propelling the associated practices and medical institutions to enhance business growth.

This medical center represents the outcome of more than ten years of design and planning and incorporates the most advanced technology available to hospitals today critical selling points considering the pressure physicians face in attracting and retaining high-income patients after a tumultuous year.

According to the developer, Fleet Financial Groups Richard Xia, the concept of the Eastern Mirage Medical Center reveals the symbiotic relationship potential for medical offices and hospitality, creating a steady ow of travelers for the hotel as well as a more welcoming, hospitality-inspired setting for the medical office itself.

Patients have raised the bar for their medical experiences, said Xia. Physicians and healthcare institutions that attune themselves to those needs and successfully blend hospitality and healthcare will remove barriers to growing their practice and find themselves in great demand.

Here are three factors guiding the development of the Eastern Mirage Medical Center that every healthcare operation must take into account in order to remain competitive:

High-tech features that support patient comfort and connection

A modern and futuristic medical environment reassures patients theyre in good hands and inspires confidence theyve secured the top physicians in the field. However, few legacy buildings in the healthcare space can support truly high-tech renovations, and those that do cannot do so seamlessly.

High-tech features refer to much more than the latest computers and software. With truly integrated healthcare and hospitality, the building itself becomes a conductor of convenience, applying technology to the patient experience to make sure it is seamless, efficient, and comfortable.

The first example that came to mind for Xia was the Eastern Mirage Medical Centers direct fiber optic connection, which enables lightning-fast data transmission between practitioners in the medical center and patients in the hotel as well as between practitioners themselves.

With so many physicians shifting their patient data to the cloud, Internet speed and security has become a fundamental component of success, explained Xia. Faster and higher-quality connection and imaging means doctors can make a better assessment of their patient and deliver a more responsive, connected patient experience.

At the Eastern Mirage Medical Center, integrated high-tech features include:

Human-centric amenities and aesthetically pleasing design

Many physicians are surprised to learn that amenities can be a larger factor in driving traffic to hospitals than clinical quality. In fact, the design of a hospital and recovery environment can have a significant impact on everything related to patient recovery, including patient satisfaction, costs, infection, and outcomes which is why theres so much demand among patients for human-centric and aesthetically-pleasing hospital design.

The design of the Eastern Mirage Medical Center takes this research into account, ensuring doctors can provide their patients with a beautiful, modern, and relaxing building that inspires patient confidence. Modern medical centers like this take the work out of providing a flawless patient experience, with every detail thought-out in advance: stunning views, quiet solitude in the midst of a bustling city, and thoughtful, healthful food and dining experiences all in one space.

We see beautiful architecture, design, and amenities directly contribute to the quality of medical services, said Xia. This gives patients the best possible experience while allowing doctors to justify the premium charges associated with their high-quality services and grow the prestige of their practices.

A few of the architectural and design traits of the Eastern Mirage Medical Center include the following:

World-class hospitality, comfort, and privacy for high-income patients

For physicians that serve high-income patients, the quality of the appointment, procedure, recovery, and visiting experiences is of utmost importance. But its almost impossible to meet those standards as a stand-alone or individual practice in a legacy or refurbished building your discerning patients will never feel quite at home.

A luxury medical and recovery experience like the one at the Eastern Mirage Medical Center removes all of those barriers. Physicians plug-and-play their practices into an ecosystem of world-class hospitality, comfort, and privacy, without having to plan or develop it themselves.

Its very difficult to replicate a high-income patients high-end lifestyle away from home, but weve done it here, said Xia. The Eastern Mirage Medical Center allows medical professionals to offer their patients a private, restful place to recover from their appointments and procedures, with all the comforts of home and convenience of a world-class hotel.

At the Eastern Mirage Medical Center, world-class hospitality and privacy features include:

Secure a place in the future of healthcare

A new generation of technology is available to medical care providers, and a new generation of patients wants access to it. Physicians and medical practices that want a place in the future of healthcare must secure a facility like the Eastern Mirage Medical Center that meets patients high standards for visual aesthetics, hospitality, technology, and medical care.

Learn About the Eastern Mirage Medical Center

Are you interested in elevating the quality and luxury of your patient experience? Call Compass Commercial at 844-896-9210 (toll-free), or click here to learn more about the Eastern Mirage Medical Center.

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Blending Healthcare and Hospitality to Thrive in the Post-COVID-19 Medical Landscape - FierceHealthcare