Tinton Falls, New Jersey (PRWEB) February 13, 2014
Officials with Alliance Commercial Pest Control (http://www.alliancepestservices.com) announced today that it has officially launched The Pest Control Log Book.
The Pest Control Log Book is the most comprehensive record of pest management service provided by the pest control industry, said R. Brett Madden, Esq., spokesman for Alliance Commercial Pest Control. We used to have an on-site notebook at each customer location, but with this new portal, customers can login our website and enter any issues that they see, and an Alliance tech will respond.
Madden explained that The Log Book is a critical component to any pest control program.
Generally, the Log Book is often underutilized by both the pest management company and the customer, Madded pointed out, before adding, Either the Log Book is missing, the individual who wants to report a pest sighting is unaware of the Log Books existence and on and on.
Madden went on to question What good is the information in a Log Book if the correct person does not receive the information in a timely fashion, or even at all?
In a majority of accounts, according to Madden, the service technician enters an account and attempts to find the Log Book. If there are any entries, the service technician would then first address that specific pest problem. If there were no entries, the service technician would go about their normal service.
The problem with this type of system, Madden stressed, is that in most cases, the service manager or sales representative never gets notified about what is contained in the Log Book until in most cases its too late.
That is why Servicer Viewer was created, Madden said. The industry was lacking a solution to hold both the pest management company and the customer accountable for proper Log Book usage.
Alliance Commercial Pest Controls newly launched Log Book empowers users with a web-based portal, which allows them to enter log entries of pest sighting.
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Alliance Commercial Pest Control, Inc. Launches Web-Based Pest Sighting Portal
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