Troubled pool company has license suspended

NASHVILLE, TN (WSMV) -

A local pool company that's been the subject of dozens of complaints had its building license officially suspended Thursday.

Some 30 families said Premier Pools and Patios didn't provide efficient services.

In some cases, the company is accused of walking away from an unfinished project. In other cases, clients said the company built a pool that had to be redone and damaged property.

Those homeowners want the state board of licensing contractors to take away Premier's license, so they can never build in Tennessee again.

"I do not have a finished working pool. It's been almost a year, and a lot of things need to be redone," said a homeowner named Sam, who didn't want his last name used.

Sam is one of 16 who have filed an official complaint with the state.

The owner of the company, Anna Shanks, did not show up Thursday for a license suspension hearing. She listened in by conference call from her attorney's Nashville office.

Premier Pool attorney Steve Lefkovitz agreed to have his client surrender its building license as long as the word revocation was left out.

"Revocation does have connotations of wrongdoing," said Lefkovitz.

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Troubled pool company has license suspended