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These guys are totally professional and wonderful to work with. They fixed a leak in our roof two years ago and it never came back! Fair pricing, hard working, guarantees that make you feel totally safe, a fantastic company.
I've known John and Jean for a while now and I have to say, trusting them with my roof is a no-brainer.High-quality roofing is a must, but the fact that John provides friendly, personable service makes J&J 5 stars for me.Plus, I appreciate the fact that they're legit, being fully licensed and insured.Family-owned businesses work hard for their customers, and J & J is no exception.
This review is not based on actual work done, but the lack of communication from the company. An estimator was scheduled to come to our home at 2:00pm yesterday, so I left work early to meet him. He had not shown up by 2:45pm, so I decided to call the office. After being put on hold for a while, I was informed that the estimator would call me to reschedule. As of today, I still have not received a return call. Good customer service would have been receiving a call from the estimator instead of calling the office to follow-up on the missed appointment.I feel that great customer service and communication are both important aspects of a business. My family used this company years ago, and we were very pleased with the work. However, I am highly disappointed with my recent experience.
This is an awesome company. We used them back in 2011 to repair a significant part of our tile roof. Many companies suggested that we replace our original tile, but Mike said there was no reason to undertake a brand new roof (at a hefty price). He even told us that we could hold off on a small portion of the roof if we wanted to as it would hold up for another 5+ years and here we are 6 years later needing to replace that smaller portion...just as he said! Mike not only gave a truly reasonable estimate, but was also extremely knowledgeable and honest. Direct. Clear. No hidden agendas. We are huge fans of J & J Roofing!
Terrible and slow. Not responsive, do not recc. using their services. Took forever to get a response and estimates.
Update....The guys at J&J came out today and performed a water test. They found that a single had come up and is the likely culprit.They were quick to come out and address the issue and we are very happy with how they have handled the situation.
The gents at J and J roofing are MIRACLE WORKERS... They saved my home. Due to massive neglect by the original owner who had concealed the condition of the roof, I found myself facing last year's El Nino hysteria and unable to obtain home insurance because of the roof condition. J and J, already overwhelmed with work because of the El Nino panic, rushed in because of my insurance emergency, and in one week removed and replaced the entire roof of my home communitcating with me and my new home insurance company the entire time to make sure my policy would stay in place. The nicest guys. Totally trustworthy. And the price was exactly half the price of the first company we received a roofing quote from. Fast response. Fast work. Awesome work. I started this review in October of 2016. Just finishing it now in January 2017. Roof's still perfect. Sorry for the delayed review, guys.
They came highly recommended. They inspected the roof promptly after they had a cancellation the following day. I requested a quote and followed up but never heard back. I know they're busy but they didn't follow through after repeatedly saying they would.Edited on June 1, 2017: J and J contacted me and apologized for not getting back sooner. Submitted a proposal and did the work cheaper and faster than another company had quoted. I would go back to them after all.
I haven't used J&J Services because he doesn't provide the type if services I need, but J was kind to refer me out to the companies that could help me. And explained what to ask for.Thank you!
Thanks for the lengthy excuse, but the property is in Los Angeles as was mentioned in v.m.No need to explain anymore. We own 320,000 Sq ft of commercial and indursrial properties feom L.A. to Oxnard. We had an opportunity to use a new service and we found out thay you won't be it.Cheers and good luck, no hard feelings.
I was in the market for a roofer & I had been told by two different people that J and J Roofing is the highest quality roofing one can trust. I 100% agree. These guys are professional and I am so happy we went with them. Thanks J & J Roofing!
Mike, Jush, Justin, Eric, Blake, Rob...YES, I've memorized their names because they are just about the nicest, most hard-working people I've ever met! Fast, efficient, and friendly service had my roof patched in no time! I will always come to J&J and spread the word for the customer service ALONE. Even if it means I have to wait for them to come out...worth it. Note: When it rains, this is actually the worst time to call any roofing company because you are one of MANY doing so. With that, you must understand that if they can't service your roof or get out to youASAP or maybe take a little time, just be patient. You won't be disappointed with their work.
J&J roofing is by far the only company I would ever call to fix my roof. I had six leaks in my home. Buckets all over the place. The staff was incredibly responsive and showed up to immediately fix the problem. I was afraid that the rain would deter them but they came out and handled everything. They could have ripped me off and fixed my entire roof but instead gave me an accurate estimate that required only part of my roof be repaired. Many years later the roof is in perfect condition!
I'm not kidding when it comes to rooking; I've never seen a more effective crew then the gents at J&J roofing.Both Mike and Matt are easily the most professional set of brothers I've had the honest to goodness pleasure to work with.First of all they're on time. Their inspections are scheduled. They are not one of these outfits like the cable company which expects you to literally wait all day for them. If they tell you they are going to be at your house at a certain time you can bank on itThey do spot on inspections finding everything that could possibly be wrong with the roof and write up the estimate and then they do one thing further they explain everything to you, they tell you why you should retile or repair the single, they go through the bother of explaining the material and why you should use it.And they do all of that before you've even given them the job. When their crews come out they always have a supervisor who explains what's going on and gets the ball rolling.These guys work fast!And they work in teams so one set of crews comes out first thing in the morning and strips the whole house, then the builders come in and do all the wood work and then a last set comes in to do the rest of the roof.My first project was huge I honestly thought it would take about a month. They finished beautifully it in one week, no surprises, no accidents and under budget.They even cleaned everything up, and I mean they left it cleaner then it was when they came in.Honestly use J&J. Hands down the best roofing company in Los Angeles!
Great communication, easy estimates, a breakdown listing of what J&J was planning to do, decent pricing, easy to read contracts, fast workers, are just some of the few pros with J&J Roofing in LA. I Yelped a few roofing companies for my house in Los Feliz and ended up hiring J&J because of their employee and estimator Jush. He came out and gave me the clearest estimate of what needed to be done. He gave me a break down and also priced (gave me an estimate) of the service via email. The email listed the work, the contract, the pricing and all the information needed for me, the consumer.After Mike (the owner's son) and Jush set up the dates for the guys to come out, the roofers took 2 days to finish the work on my roof. Payment was never rushed and I was able to pay J&J a couple of days later for the work. The roofers came out, did work (when it was very hot) and cleaned up after themselves. Now we wait for the next rain storm in LA to see if the roof holds up. There's a nice warranty to the roof as well. Give J&J a call for a free, no frills estimate. The do good work!
Wasn't able to service my area but offered a referral to another contractor who might be able to assist me
What a cool company! They came out gave us an estimate and once approved we got scheduled. They arrived in time and the guy was super nice and friendly. The scope of the job wasn't major but no detail was overlooked and any questions I had were answered as well as shown with pictures, as I didn't go into the roof. I highly recommend them! Very efficient team.
Where to start.... when you have a slate roof in a city of asphalt, shake and Spanish tile...when you have a roof pitched so steeply it strikes fear into climbers on Everest....it's good to have J&J roofers around.They're there when I need them, they care about their work, they care for their customers... It's at this point I usually make a joke, but J&J are no joke, and I recommend them highly.
These guys are such professionals! And truly, I have had other repairs on other properties, with estimates that were cheaper, however you truly do get what you pay for in this industry! Thankfully Jush was able to get this concept thru to me, and I made the investment....it has saved me THOUSANDS on the long term. So grateful to Jush and his entire team!
Completely recommend the professionalism of Mike Glass and the team at J&J Roofing. Our home features a beautiful older triple shake roof that makes it trickier to repair and maintain than a composite roof. I interviewed three different roofing companies back in August and felt that the J&J estimate (while not the lowest) seemed to offer the most complete and thorough company to do the job right.When it comes to a home roof it has to be done correctly. The team sent out (Alan and Eric) were here for an entire day and were thorough, clean and professional. I'm happy with the results and will use them again for all my future roofing needs. One tip is to plan in advance as they book up quickly and it may take a while to get a date on their calendar. Be patient and don't wait until your roof is leaking to give J&J a phone call.
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J & J Roofing - 10 Photos & 122 Reviews - Roofing - 2929 Knox ...
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