Choosing an AC Contractor

Choosing an AC Contractor

Itstechnically still winter, so why worry about air conditioning? The best way to deal with air conditioning issues is to prevent them from occurring. With proper maintenance and preventive care foryour A/C unit, you may be able to avoid a broken system this summer. BBB recommends planning ahead to make sure that your air conditioner is working properly when the temperatures are high.

Residential heating and cooling units are expected to last 15 to 20 years, said Mechele Agbayani Mills. So choosing a good HVAC tech is vital to your homes comfort for years to come.

Last year, BBB received more than 9,000 complaints against heating and cooling contractors and repair services. Some of the most common mistakes consumers and business owners make when looking for repairs stem from hiring the first contractor they find, not doing the proper research, and not getting all the details of their service or repair in writing.

BBB recommends the following tips to make sure your inspection and service go off without a hitch:

Research the companys background and licensing.While friends, neighbors and colleagues are often a source for referrals, make sure you also review a prospective companys BBB Business Review at bbb.org to see if they have pattern of consumer complaints or a poor record of addressing them.Confirm that the company is licensed and insured.Consumers can check the status of a license at the Texas Department of Licensing and Regulations (TDLR) website at http://www.license.state.tx.us or through TDLRs customer service lines at 1-800-803-9202 or 1-512-436-6599. In addition, state-issued license numbers, which begin with TACL, must be on all print advertisements, company vehicles, business cards, work proposals, and invoices. If no license number is evident, the contractor is most likely not licensed to work in the state.

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Choosing an AC Contractor