The crew was very friendly and the work was fantastic. Pete R., Malvern, PA
Mike was very professional and knowledgeable, the crew was also very nice, and the phone contact was very friendly. I have dealt with tree companies in the past that being said, I will call Bartlett again in the future. Mary Ellen B. , West Cheter, PA
Mr. Lerman was great with his estimate and follow up. The crew did an excellent job. The site was clean as a pin when they left. The trees look great. Thank you for making our home safe and more beautiful. David D., Media, PA
Robert was great, helpful with his knowledge, and assurance of tree treatment. Craig A., Chester Springs, PA
Michael Dunn is knowledgeable, understood our needs, has been responsive in answering questions, and providing proposals. Technician Kate was timely, polite, and efficient in providing services. Christine M., West Chester, PA
Excellent levels of service from all concerned at Bartlett. Andrew A., Malvern, PA
Bob Morris is the arborist who has helped me try to save my Magnolia tree from scale insects. he is always willing to answer questions, and give good advice. I look forward to working with him next year. I trust Bartlett to use pest management that is eco friendly. That means a great deal to me. Finding focused solutions to an individual problem is the way to go. Martha M., Collegeville, PA
Harvey Lerman is able to share his enormous store of knowledge in an easy to understand, practical, and useful manner. He can accurately identify pests and diseases, suggest remedies, and explain the reasoning behind treatment plans. His recommendations have saved many of our trees and shrubs. He is respectful, efficient, and knowledgeable. I have been pleased with every Bartlett encounter, work crews, office staff, and Arborist Representative. Cathy W., Media, PA
Companies are only as good as the staff that provides the service. It would be easy to show up at my house and just do the job, but I have a special tech that takes the time to tell me what the service is and answers any other questions I may have. Michael Dunn's visit and estimate gave me the confidence to contract with Bartlett. Katie Kranich is the reason I continue to hire Bartlett year after year. Don , West Chester, PA
Jason and his crew did exceptional work on Tuesday. The three guys worked smoothly as a team and their expertise and professionalism were evident. Pleasant and courteous, the team demonstrated a commitment to quality work. Every aspect of the job was top-notch, even on a sweltering day in August. This was indeed the A+ Team. Arlen M., Honey Brook, PA
Thank you for your pleasant demeanor and professionalism. I have heard great things about Bartlett and you represented what I heard well. Colleen M., Glenmoore, PA
We have known David Helliar and Bartlett for many years and we have always been pleased with the great work they do. Sherry R., Downingtown, PA
Mike Dunn was very friendly and knowledgeable, spent a lot of time evaluating the problems with our two forty year old Oaks. I am grateful for his suggestions to treat the trees rather than cut them down. I did drop off my contract at the office and I have to say that Bonnie and Tammy are two of the nicest, friendliest people you have working for your company, both on the phone and in person. Nancy P., West Chester, PA
Harvey's great. Very responsive to my calls and very knowledgeable. Richard M., West Chester, PA
Professional and courteous, great job. Tim B., West Chester, PA
I just came from watching your three men take down and take care of a Prunus Serotina at Coniston, and I had to tell you they are terrific. They hustled, they worked safely, they were careful, and they cleaned up. I have not recently had an opportunity to see such altogether good work. They saw everything that needed their attention, and they attended to it. Am I in America? Is it the 21st century? It is hard to believe. If we can get back to this on all fronts, America will be great again. Richard L., West Chester, PA
I called Bartlett after a competitor failed to respond to several calls. Great interaction and responsiveness by the Bartlett office staff. Dave was quick to recognize a serious fast spreading disease on our Blue Spruce specifically and coordinated treatment within hours of his visit. The technician who responded was friendly, professional, and efficient. Great customer service by all. Ken J., Downingtown, PA
Scott Thatcher and staff are very efficient and if you have a problem come out expeditiously. Debbie S., Norristown, PA
We were very pleased with everyone at Bartlett for the way they handled our large tree that came down during the recent storm. The response time was quick and the tree removal was handled efficiently. Lloyd P., Berwyn, PA
Mike Dunn addressed all my concerns about my property. He was professional and explained clearly what was to be done. He was very friendly and patient. I will definitely call Mike with any future concerns. The crew was polite and professional. Very good experience with Bartlett. Lynn C., West Chester, PA
Your crew did a great job. The estimator came in the morning before they got started and briefed them on the work. George S., Newtown Square, PA
Excellent, professional, courteous staff. Customer for 35 years. James P., Media, PA
Scott Thatcher is our arborist and because of his conscientious treatment of us and our property we remain loyal customers. He returns calls promptly, listens to our problems, and addresses them right away. When we need a property treatment he sends a crew that is well informed and courteous. We are very pleased with Bartlett's service. Also, the people who call to notify us of a treatment or an upcoming visit are very thoughtful and polite. Irene G., West Chester, PA
From the first contact by Rob Beideman to the crew that took down my trees, your service was excellent. They were fast, clean, and respected my property. Your prices were fair, I wish all company's were like yours. Tom M., West Chester, PA
Mike Dunn and the crew were very professional and listened to our concerns. They took the time when asked on what and why they were pruning certain ways. Very happy with our experience. Derek T., West Chester, PA
We have never been disappointed with Bartlett. Harvey is the best. David W., Media, PA
They did a better than expected job. They cleaned up very nicely, and cleared the downed trees in a very efficient manner. I am quite pleased. Howard L., Paoli, PA
I have worked with Rob Beideman twice and find him to be very knowledgeable and thorough. He has provided us with excellent service. Marianne A., Sinking Springs, PA
Scott Thatcher was knowledgeable and helpful. We had a very satisfactory consultation. The Bartlett crew who completed the pruning were conscientious, and consulted with us as the work proceeded to ensure that we were satisfied. The office staff was courteous and kept us informed promptly on scheduling the work. Elizabeth J., Malvern, PA
Harvey Lerman has been instrumental in helping me formulate a tree maintenance program for my community. He offers valuable advice, and is truly an expert in his field. Kevin B., West Chester, PA
Katie was great to talk to and answer all the questions I had regarding tree care presently, and going forward. We really appreciate the professionalism and knowledge of all the Bartlett employees. Lesa H., West Chester, PA
We appreciated the detailed explanation of what product you were using on our bushes. The technician arrived at our house on time the day specified. Marcia F., King of Prussia, PA
Harvey is the best! He is knowledgeable and patient in answering questions. Janet V., West Chester, PA
Everyone from the office staff, to Rob Beideman, to the crew were fabulous. Could not have asked for better service and professionalism. Cheri J., West Chester, PA
Scott Thatcher is professional, knowledgeable, and responsive to inquiries. Patrice D., Audubon, PA
Rob is very courteous and does a very good job walking me through our needs. He has very good knowledge and applies it well. Mike F., Chester Springs, PA
All workers have been very polite, answered any and all questions, and completed their jobs in a timely and neat fasion. Bonnie M., West Chester, PA
All workers have been very polite, answered any and all questions, and completed their jobs in timely and neat fashion. Bonnie M., Kennett Square, PA
Always the best quality service. We would recommend Mike Dunn and his Bartlett team to anyone we know needing tree work. Colleen M., Kennett Square, PA
Rob Beideman and the men who came to the house were fantastic. Very knowledgeable, skilled, and did a terrific job. I was extremely impressed from start to finish. I have already referred them to one of my friends, and the crew is scheduled to do the work very soon. Cheri J., Pottstown, PA
Outstanding service, friendly staff, and we trust Harvey. David W., Media, PA
Always friendly, prompt, and a clean job site. Lee S., West Chester, PA
Rob was extraordinary. I had an appointment with another arborist but he was no where close to being as knowledgeable or thorough as Rob. He even made a follow-up visit to inspect his crews work. The crew went beyond expectations working through bad weather and taking extra care to leave the yard spotless. James L., West Chester, PA
Mike, Travis, Brad, and Katie did a great job, from the estimate through the completion of the work. They worked very well together as a team. All were very professional and personable. Our trees look beautiful. Thanks for a great job! Jackie B., WEst Chester, PA
Super professional, on time, and sincerely invested in the well being of trees. Deirdre C., West Chester, PA
Everyone was very polite and professional. I would happily recommend Bartlett. Mike F., West Chester, PA
The men are always polite and do a good job every time they come out to work on our property. We love dealing with Harvey, he is very knowledgeable and we enjoy talking with him. Thank you for taking care of our trees. David W., West Chester, PA
I wanted to take a moment to let you know how impressed we were with your team during the recent tree removal at our home. The tree was, in my opinion, in a tricky spot at the end of the driveway by a fairly well-traveled road and very close to some power lines. Your team came in and carefully removed the tree leaving very little debris. They even put protective covering over the two markers and the mailbox at the bottom of the driveway, which we really appreciated. When we needed access to the driveway (we had other workers at the house that day), your team was extremely considerate in stopping work and moving trucks to the side to let vehicles pass. They even stopped work with the chipper when my son got off the bus. I can't say enough positive things about your team and your company. Colleen, Kennett Square PA
I wanted to send a quick note to thank you and your crew for a fantastic job on our project. It was done on time, professionally, and with great care and quality! We greatly appreciate your efforts to accelerate the timing as well. We look forward to using Bartlett as our tree care provider for many years to come. Rick and Wendy B., West Chester, PA
Scott Thatcher is always courteous, knowledgeable, and punctual. When we have a problem and call him, he responds quickly and is always very helpful. After the storm "Sandy" he came soon after we called and devised a plan to deal with the damage. The other workers who trim and spray are always courteous and informative. Julian G., Newtown Square, PA
You crew did an excellent job and we are extremely pleased! If possible we would like to request the same guys including Rick, who was here last week, always be assigned to perform work at our home. Ceil D., Malvern, PA
Great job by Scott and the team to help us get our dogwood in our front yard on the road to recovery. Looked so poor two years ago when we met, we spoke about taking it down, with regret. Looks so much better after pruning. We are so pleased with your service. Reed W., West Chester, PA
Scott Thatcher is very knowledgeable. conscientious, and accommodating. It is always my pleasure to see Bob Morris when he arrives to spray. George B., Norristown PA
Scott Thatcher is knowledgeable, informative, and helpful. We are very glad to have his advice and assistance. Tom M., Malvern PA
Scott, Bob, and the crew have all been very professional over the past few years while they have been servicing my property. Brian C., Malvern, PA
Appreciate having Scott Thatcher as our Representative, the quality of his work and also his team is terrific. David K., Newtown Square, PA
Dave, our sales rep was very responsive after our call and the crew was polite, efficient, and knowledgeable. Although Bartlett is considered one of the big guys it has a personal small company appeal. In comparison to another local small company, Bartlett's rates were equal or better and approach of projects was non stressful with minimum impact on the property. I would recommend Bartlett to everyone. Mark S., Glenmoore, PA
Every encounter with all Bartlett's staff has been wonderful. Kathryn A., Downingtown, PA
Scott Thatcher and his crew always do a great job at our property - the trees look great (as usual). Mary L., Newtown Square, PA
A great crew that took on a tough job of bringing down a very tall tree overhanging our house. They got the job done a day-and-a-half earlier than projected, including removal of numerous trash saplings and debris while carefully working around a Japanese Maple we wanted to preserve. I think a key to their work was the pre-work inspections - there were two, the second with the work team foreman, very thorough and identified potential difficulties and worked out plans for dealing with them. As the property owner, I found these inspections reassuring. All of my questions and concerns were addressed to my satisfaction. Jeanie S., Coaatesville, PA
I would like to thank Scott Thatcher for working with me to meet a deadline for a fence installation. He managed to reallocate his team to accommodate my tight schedule. His team was very polite, efficient, and knowledgeable. Linda B., Plymouth Meeting, PA
Chuck and Dan were great! They did a wonderful job and were very open to helping us trim our trees in the best way. They were polite, patient, and very skilled and they did a wonderful job! Thank you for sending them! Irene G., Newtown Square, PA
Scott Thatcher has been very nice to deal with and the work has always been completed as promised. He has followed up with us for several years and we have used his service several times. George M., Malvern, PA
I just wanted to write a quick note that said I was very pleased with the results of the job and more impressed with how the crew managed to leave almost no trace that they were there. Those guys did some nice work and they provided an afternoon of entertainment for my boys that watched them through the window. Bryan B., Malvern, PA
Scott Thatcher is a true professional! He always returns our phone calls promptly and is able to diagnosis and treat problems quickly and accurately. He knows how important our trees are to us and we feel that they will remain in good health with his crew attending to their needs. Irene G., Newtown Square, PA
Dave Helliar is an excellent representative for your company. Honest, good communicator, and timely. Everything Dave promised happened! Hard to find these days. The technicians are courteous and the hardest working group of three people I have seen in a long while. I hire contractors regularly at my job but none work as hard as these guys! The job turned out great! Thanks! Don V., Honey Brook, PA
Scott, Steve, and the entire crew were most responsive to my questions and concerns. It is always a pleasure dealing with Bartlett. Marylyn C., Malvern, PA
We have been using Bartlett Tree for our landscaping needs for many years. David Helliar is so knowledgeable and always strives to accommodate our needs in a timely fashion. The young men who did our most recent work were experienced, polite, and did a great job. I always look forward to Bartlett Tree Experts keeping our landscaping looking its best! Maureen B., West Chester, PA
Until we saw our next door neighbor using Bartlett Tree Experts, we had been using untrained, so-called 'landscapers' and were very unhappy. Once Harvey Lerman came, he spent an hour explaining how so many of our trees and shrubs were not only planted incorrectly, but were also infected with many insects (depending on the tree or bush) and were eating away at a quick pace. Harvey designed a two-stage attack: One to kill the insects and bag worms, and two to fertilize each tree and bush to maximize their health, growth, and beauty. In 15 years here, we had never met a skilled arborist like Harvey Lerman. He is a true asset to your company. Our boxwoods (65) have never looked as good, and the growth on our property is amazing. You have stayed in business well over 100 years because of the training your entire staff has and the customer service they provide. Larry G., West Chester, PA
Your crew finished the work here on Wednesday. The guys were professional and I am very satisfied with the work that was done. It's not too often that you find quality today but your company has it. Follow up phone calls, professional attitude, expertise, etc. You have it all! I left a voice mail for you, on it I had mentioned some other things that were done that were not on the estimate. A branch was removed on the tree next to my chimney, there was an added yew also by the chimney, and the stump that was cut up on the neighboring house back yard. Adjust the final bill as required. In closing I must say again that I am very happy with every aspect of the job. I will recommend your company to anybody I know that would require your services. Larry G., Plymouth Meeting, PA
Scott responds immediately and kindly to my e-mails. He explains things thoroughly. I am usually at work when the work is done, but when I've been home, the crew had been equally professional and responsive. Claire S., Newtown Square, PA
I called to thank you for the excellent crew that pruned my pines on short notice. They were beyond best or excellent. Perfection can't even describe their work and manners. I thought I knew excellent, but now I know perfection! Let's make a date for the rest of the trimming soon. Eleanor P., Devon, PA
Two major jobs for our Homeowners Association were completed with expert planning and execution! Harvey Lerman is an expert planner as well as arborist. Tullamore Homeowners Association, West Chester, PA
Dave has always been courteous and professional in all of our dealings. I would recommend Dave to everyone who needs an aborist. Raymond S., Parkesburg, PA
Have to say, we have had a few different tree expert companies work on our property over the years. Your team was by far the best, most professional group we have ever had the pleasure to work with. The property looks great and we are very pleased with the work. It has been a pleasure to work with you and your company. Steve T., King of Prussia, PA
We have used Bartlett for tree trimming, planting, tree removal, and spraying of Hemlock trees for various diseases and have been extremely satisfied. Harvey Lerman is the best there is! He comes out to inspect our trees and make suggestions and I look forward to every visit! He is extremely knowledgeable and understands the needs of his clients. Additionally, Rick and his crew come out to perform the work and they are awesome! They did such a great job on everything, but particularly on trimming all of our trees. I love our team at Bartlett and recommend them to our neighbors. I wouldn't use anybody else! Bethanne W., Garnett Valley, PA
I very much enjoyed working with Harvey Lehrman and knew I could trust his expertise with my trees. I did not get to meet the crew. I would highly recommend your business to anyone who needs work and will only work with your company in the future. The work that was completed was better than I anticipated. My trees look great and the work has really enhanced my landscape. Megan O., West Chester, PA
Dave is professional, courteous, and knowledgeable - a pleasure to interact with and a valuable asset to Bartlett. Dave has been our Bartlett Arborist for many years. Evelyn H., Downingtown, PA
Dave is always helpful and very pleasant to deal with. The crews that have been to our property are very hard working but still take the time to answer questions when I have them. Very professional all the way around! Tom D., Devon, PA
Dave Helliar does a great job and works well with the crews. Bob T., Downingtown, PA,
Rob was outstanding to work with! John S., Phoenixville, PA
Bob, who does all of our fertilization and systemic tree treatments, is both very knowledgeable and personable. He has taken the time to answer my questions over the years about necessary treatments. His inspections are thorough and, as a result, most of our pest and disease problems have been eradicated. We are very pleased with Bartlett's products, services, and personnel! Debbie D., Phoenixville, PA
Harvey is always stopping by to see how things are doing and to make recommendations. I appreciate that he is there rather than me needing to call when I suspect a problem. He is knowledgeable and personable. Russell H., West Chester, PA
Everyone I've worked with at Bartlett have been very helpful and courteous. Carole C., Thornton, PA
The crew and supervisor David Helliar showed up right at 8 a.m. My wife had worked a night shift, they kindly held off using the chain saw and chipper until late in the day. They worked until almost 7 p.m. cleaning up. All debris carted away.Everything looks great. And no tree damage from when Hurricane Sandy came through. Several other neighbors used competing services and there were a couple of real hack jobs that will require several years to look good again. Frederick V., Downingtown, PA
Dave and his crew provided great service. The trees that were pruned look beautiful - almost like they weren't pruned! I see many trees around town that look like a hatchet was taken to them. Mine don't look like that thankfully! Thank you for your care! Mary C., Downingtown, PA
Harvey was pleasant and knowledgeable. Crew was punctual and seemed to waste little time. We look forward to working with you again. Charles C., West Chester, PA
We have used Bartlett for a number of years and have always been pleased and satisfied with their staff as well with their services. Kathryn A., Downingtown, PA
David Helliar is extremely personable and knowledgeable, prompt, and courteous. I have been satisfied with him and his crews work in the past and will continue to use Bartlett for work that might be needed in the future. Irene D., Exton, PA
Harvey is always very thorough in his assessments, unfailingly courteous, and completely professional. I have worked with him at least three times over a few years and will continue to go to him first for my work. Each crew that has arrived to work on our property always took care to minimize impact on trees, plants, and physical improvements. Each worked steadily and completed the work in timely fashion. They always cleaned up after their work. I have been impressed each time with how they approach their work. As I said, I plan to continue to seek out Harvey and the Bartlett team and give them first shot at any work I have. Excellent service! Thank you all very much! Wayne H., West Chester, PA
The job was done well. Scott and his crew were courteous and professional. We will use them again. Stuart G., Malvern, PA
Thank you so much for your presentation at the Delaware Center for Horticulture on Tuesday. You and Peter both were quite informative, and thetopic related directly to the art exhibition. Thank you also for Bartlett's sponsorship of the event. We received many compliments on the exhibition and the presentations by the speakers, and I hope your company made a few new contacts as well. Valetta, Director, Regional Center for Women in the Arts
Dave Helliar, our Bartlett Arborist Representative and Mike Schaefer, our "master pruner", work together to keep our landscaping healthy and correctly shaped. We are grateful that Mike noticed a serious problem with our Maple tree in the front of our property and did the necessary work to correct this problem and save this tree. Landscaping is a large investment and we are happy that Dave and Mike show such a professional, educated interest in the care and maintenance of our property. Maureen B., West Chester, PA
Harvey Lerman is very knowledgeable and insures details of the work to be done are confirmed and explained. We have used Bartlett several times now and the crews have been courteous, very proficient, and got the job done very well! I enjoy doing business with Harvey & Bartlett. No plans to change! Thank you for the quality work! Wayne H., West Chester, PA
Scott Thatcher was a great representative to work with. He was very responsive and complied to all request in a quick/professional manner. =) I will be using this company again! Kelly B., Hud Field Services, Norristown, PA
We are very happy with the job done on our property. From the initial analysis of the problem with our trees to the treatment and trimming. Everything was done to our complete satisfaction. Thanks! Great job. We will use your services again. Albert K., Downingtown, PA
Harvey was a pleasure to work with; I was not here when the crew was here, but my wife was, and thought that Scott was also very courteous and professional. We will definitely be using Bartlett again! Dave V., West Chester, PA
Bartlett always very responsive when needing a rep to come out and see your needs. I like the fact you get a quote on the spot, can sign and get scheduled immediately. Carol C., Coatesville, PA
So professional and helpful. Will definitely be using your services again. Very happy! Sarah B., Plymouth Meeting, PA
Dave Helliar is a true professional. I know he will always be prompt and knowledgeable about the issues I have regarding my property. When he makes 'seasonal' care recommendations, he always follows up and they are addressed accordingly. Kathy K., Downingtown, PA
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Bartlett Tree Experts: Tree Service and Shrub Care in West ...
