Americas Preferred Home Warranty is dedicated to helping families lessen the burden of unexpected expenses by paying towards the repair or replacement of any covered appliance or home system that malfunctions under normal conditions of use. A homewarranty can protect you in case of a major failure within your home; such as with kitchen appliances, plumbing, furnace, air conditioning, septic, roof, water heater, trash compactor, water well pump, attic and exhaust fans, electrical systems and more. Regular maintenance is essential for keeping a house functioning, but occasionally a malfunction can occur that requires repairs or replacement to restore the situation. Your Americas Preferred Home Warranty agreement will assist with the cost of large, unexpected repairs required when any covered systems fail due to normal wear and tear.

Our home warranty agreement covers a range of property types including new construction, multi-family units, and condos. We are the only company, among the nations leading home warranty companies, that allows you to choose your own contractor for all covered repair work.

Americas Preferred provides quality coverage to properties across the United States of America. Gain peace of mind in knowing you are protected against the unexpected failure of major systems within your home. Real estate professionals understand the importance of protecting your assets for the future.Our team currently works with customers in AL, AK, AR, AZ, CO, DC, DE, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, OH, OR, PA, RI, SC, SD, TN, & WV.

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Home Warranty | America's Preferred Home Warranty

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NOBLESVILLE, Ind. -- Another customer has come forward to FOX59, saying he'd like the state to take action against a home warranty company.

Amnon Sarig, a real estate broker, said he bought multiple plans with Choice Home Warranty for his customers. His company, Carmel Estates, helps investors buy properties and at first, he said he had a good experience.

"Astove broke. I called them, they sent somebody, fixed it within an hour (for) 50 bucks," Sarig said.

Then a much bigger item broke: an air conditioning unit. Sarig said he expected CHW to cover the unit, but that didn't happen.

"They called me and said its broken because it is a pre-existing condition," Sarig said. "(We went) back and forth, back and forth."

Sarig said eventually, he sued the company and obtained a $4,000 judgment in an Indiana court, since the company did not respond or show up for hearings. He told FOX59 that CHW had yet to pay that judgment.

"I called them about payment and they said, 'Dont call us, well call you,' basically," Sarig said.

Sarig said he saw our initial report about a Choice Home Warranty complaint, in which Carmel homeowner Sushil Guragain also said he couldn't get the company to pay for his broke air conditioner.

"I wanted to make others aware of this situation, because I know there are a lot of people like me that are looking for a home warranty," Guragain said.

After FOX59 got involved, the company offered to settle with Guragain by buying him out of his contract. According to Guragain, the two parted ways.

Choice Home Warranty is based in New Jersey and in 2014, that state sued the company, eventually settling for more than $700,000. As part of that settlement, the company agreed to revise its business practices.

The Indiana Attorney General's Office sent FOX59 a list of complaints: since 2015, 19 customers have filed complaints against Choice Home Warranty.

Guragain and Sarig both said they'd like to see the state take action.

"I hope the state Attorney General of Indiana will show them the door out of Indiana," Sarig said.

A spokesperson for the Indiana Attorney General said the office could not confirm or deny whether it was considering any action, and does not discuss possible litigation.

A Choice Home Warranty representative sent FOX59 the following statement:

Choice Home Warranty fields over a million calls annually, with the commitment to deliver world class customer service. We were unaware of any pending litigation. We will reach out to Mr. Sarig in an effort to resolve.

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19 Hoosiers file complaints against home warranty company in two years - Fox 59

Most licensed contractors are talented, honest, hardworking and financially responsible. However, home improvement is a top source of consumer complaints nationwide. Remember, youre the boss and your goal is to find the best match for your remodeling project. The best way to find a contractor is a referral from a satisfied client. Even with a referral, we recommend you still conduct a formal interview process. Its important to take the time to make a list of questions to ask all contractors that youre considering hiring for your home remodeling project.

Are you licensed and insured?

Always make sure the company you are considering is properly licensed.You can check if the NYC Department of Consumer Affairs (DCA) licenses a home improvement contractor by clicking here. Any contractor performing home improvement work costing more than $200 must have a DCA license to operate legally in New York City.

Make sure the company you are considering carries general liability insurance. This is the insurance that protectsyourhome from damage or negligence of the contractor, his employees or any sub-contractors he hires. You should ask for a copy of their insurance certificate. Be sure to check the expiration date. Its a good idea to call the issuing company to verify their insurance is in force.

Make sure they carry workers compensation insurance. It protects you from liability if a worker is injured while on your property. Be aware that if the contractor doesnt carry workers compensation coverage, you will be liable for any injuries suffered by the contractor or any of his employees on your property.

Do you guarantee your work?

This is one of the most forgotten questions for customers. You wouldnt buy a car without a warranty would you? Never accept a verbal warranty ofIf something breaks, dont worry, Ill fix it. Always insist on a warranty in writing. The warranty should clearly spell out what is covered and what is not and how long the warranty is good for. A one-year warranty is the minimum you should expect.

Do you have references?

A good contractor will be happy to provide you with written references. One of the best ways to gauge a companys abilities is by talking to their past customers. Ask them how well the company met their promises, did they deliver on time, and most importantly would you hire them again or recommend them to others? Ask them what they like the most about working with them and what they could have improved upon. Also ask for pictures of their work; before and after shots offer the best perspective.

Ask questions about how they work

We cant stress how important this information can be to you,ask questions such as how do they perform their work, what time do they start, how will you protect my carpets, how will the trash and debris be handled, do you work straight through a project? How often do you communicate with your customers as the job progresses? The answers to these questions will give you a clear picture of what type of contractor you are dealing with.

How many projects like mine have you completed in the past year?

Your contractor should have experience in the type of remodeling project you want donenot just contracting experience. The more experience a contractor has and the more they specialize in the work you need done, the better off you will be. Many contractors dabble in anything that comes their way and never develop expert expertise in what they are doing.

Tiles Unlimited, voted Best Tile Store in the 2017 Best of the Boro competition, has hundreds of licensed and insured contractors as clients. While we do not perform contracting services, we can offer you the names of several contractors that you can put through your interview process through our recently launched Meet the Contractor program. Only contractors who are licensed and insured and have excellent client references can be part of the program. Check back often as we add new contractors monthly.

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Here are some questions you should ask if you are looking to hire a contractor - QNS.com

by: Todd UlrichUpdated: Aug 23, 2017 - 11:24 PM

ORLANDO,Fla. - Several customers called Action 9 literally hot under the collar about their home warranty company. They claim it left them without AC for days, even weeks after they called for warranty repairs.

It was 90 degrees inside their homes and the AC system was torn apart on the garage floor.

For a Kissimmee couple, it was day 32 without air conditioning and they blamed their home warranty company. I think you have to suffer a heat stroke before they consider it an emergency, said Rodney Mason.

He bought an American Home Shield warranty for peace of mind. But he claims for months it sent a local AC repair contractor that kept patching, not fixing, the unit. Then it shut down and he says he's been waiting on replacement parts since July.

Mason said he was beyond frustrated, On a scale of 1 to 10, let's say a 12.

Since last year, eightAmerican Home Shield customers contacted Action 9 for help.Most were for AC repairs.

It was 92 degrees in the house, said Lourdes Silva. She said the contractor left her without AC for 12 days then charged her $700 for parts she never even got.

Have you been paid back yet? asked Action 9s Todd Ulrich.

No. I've been calling and emailing and Im still waiting, Silva responded.

Many customers who contacted Action 9 felt their AC repair was a low priority since they had a home warranty.

They thought hiring their own AC contractor could be faster and cheaper.

Should we just be paying out of pocket and not even worry about this home warranty? asked the homeowner.

Since 2014, the Florida Attorney General has 45 complaints against AHS.

After we contacted American Home Shield, it said Masons AC will be fixed tomorrowandblamed delays on a back-ordered part, and said its AC contractor promised Lourdes Silva a refund this week.

Was it peace of mind? asked Ulrich.

Not really. I was stressed, you know, we were hot, said Silva.

The company told Todd Ulrich if it fails to meet expectations, the situation will be resolved and nationwide it's paid $1.8billion in repairs and replacements.

If you just bought a house, a warranty the first year could pay off.

Overall, many consumer experts say no, better off paying as you go and picking your own repair companies.

American Home Shield's response:

"One of the delays in resolving this matter was due to a backorder from the needed factory OEM coil to repair his unit. This is not an AHS issue but a manufacturer delay.

The contractor looked all over the nation to try and find this specific coil but it was not available, and we could not use any other factory OEM coil because it would invalidate his manufacturer warranty that is still in place on this unit.

Our home warranties do not cover expenses associated with gaining access to lines that run throughout his home for this repair. However, as a gesture of goodwill we are going to pay for those expenses.

The customer did request to change vendors through this process, which added an additional delay to service.

Our contractor has taken the appropriate steps to ensure his unit has no issues, such as offering to run several diagnostic tests. The customer initially declined and then later requested that tests be performed."

Information on contractors and service:

Contractor must meet a number of criteria before being approved to service American Home customers, including background checks. In addition, we regularly review every contractor to ensure they are meeting our quality and performance standards. Customer feedback is extremely important factor in how we manage our network.

Over the past five years, we have responded to more than 16 million service requests and have paid more than $1.8 billion in repairs and replacements on behalf of our customers.

As the largest home warranty company in the nation, we receive and pay more in claims than any other provider in the country.

At American Home Shield, we take great pride in providing quality service and valuable protection to our customers and if we fail to meet these expectations, we work to do the right thing and ensure any situation is properly resolved.

We regret the inconvenience that Mr. Mason experienced and have an appointment scheduled tomorrow to resolve this matter. There are elements that are not covered under his contract; however, as a gesture of goodwill, we will pay those expenses on his behalf.

American Home Shield regularly reviews every contractor to ensure they are meeting our quality and performance standards. We actively work to resolve customer concerns and to understand why and where breakdowns may occur in the service journey, so that we can continue to improve the services we provide to our customers.

2017 Cox Media Group.

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Action 9 investigates home warranty company - WFTV Orlando

PHOENIX - Are home warranties worth it? That's a question we get a lot, but answer the comes down to numbers.

Expect to pay anywhere from $300 to $500 per year for a warranty plan, even more if you want to cover things like your pool. You'll also be responsible for a service call fee of $50 to $75 each time a contractor comes out for a repair. The exact amount should be in your contract.

That could be worth the price if the repair value is more than you paid for the warranty. If not, you could have put the money in a savings account until you needed it.

Every warranty has exclusions some that you wouldn't expect. For example, it may cover the air conditioner, but not freon which is very expensive. So find out what the exclusions are before you buy.

If an item can't be repaired, be prepared to fight for replacement if your policy allows for it. Have invoices and maintenance records ready to prove that you maintained the unit.

Also, some policies only reimburse a certain amount toward replacement so figure out what that is before you agree.

Often warranty companies contract with specific businesses, so if you are at their mercy. But while making the call for help, get the names of the businesses that are in the rotation. Look up reviews while you are on the phone. If they don't look good, request a different company. Also, call the company yourself to make sure that they got the work order and to get a better time frame for when you can expect them.

Not happy with the service? In Arizona consumers can cancel the contract and get a prorated refund for any reason.Find out about more protections here.

Warranty companies must also have a permit to write contracts in Arizona so check with the Arizona Department of Insurance to see if they are working legally. You can also file a complaint with them if you believe the company is not living up to the contract.

The most important thing you can do is do your research. Look for reviews, check for actions against them in other states and check the Better Business Bureau for complaints.

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Home warranties worth the price? - ABC15 Arizona

FORT MOHAVE Its a lot cooler being at the home of Jon and Martha Evans now that the air conditioning is working again. The Fort Mohave couple went for more than a month with it not working properly -- and three weeks with it not working at all.

After a second visit and a total of three new parts being installed over the two visits, the repair person was able to complete the work on the unit mid-week.

Im getting to where I can organize myself and get back on schedule, Martha said Sunday. Having the house back to normal is a blessing.

Jon was able to sit in his favorite living room chair and watch the Los Angeles Dodgers play against Detroit Tigers. Martha was in the dining room talking about their month-long home appliance drama. They still run a lot of fans to circulate the cooled air around the house. The unit is kept at 78 degrees most of the time. Martha will move it down to, say, 77 degrees when shes doing a lot of housework.

Jon and Martha both contend with physical problems but Jon is undergoing treatment for stage 2 cancer and also has emphysema and chronic obstructive pulmonary disease. His health further suffering because of a failed air conditioner was Marthas primary worry, though the cost for trying to make the situation remotely tolerable was constantly on their minds as well, she said.

They were upset their home warranty provider wasnt responding in a timely fashion to their need for relief especially with Jons health challenges. That the local repair contractor wouldnt come out until the insurer gave an OK to do the work also proved stressful.

But now that the unit is working again, Jon and Martha were able to celebrate an important event now that their home is cool enough to tolerate Jons grandsons first birthday.

Little Kevin Jon (his grandfather is called Jon Kevin) was the guest of honor Saturday. A Happy Birthday banner still hung near the ceiling in the living room Sunday. Martha was looking at pictures of the toddler taken with her smart phone and laughed as she showed a video of Kevin sitting in a high chair as he attacked a smash cake, mouth-first.

If we hadnt gotten the air conditioner fixed, we wouldve had to go to a restaurant, Martha said. It would have been more expensive and less relaxed.

Martha also worried about the dogs not being able to tolerate the hot house especially their 10-year-old black Labrador mix named Dakota. The dogs contented face reflects his age with a generous amount of gray fur around his eyes and mouth,as Martha scratched the back of its head.

Dakota was sleeping on the hard tile floor in the kitchen to try to stay cool. His spending so much time on that surface was likely hard on his older bones, joints and muscles, Martha said.

And I was worried all the dogs werent drinking enough water and eating enough, she said. I didnt want to end up with any of them getting dehydrated and needing to go to the vet.

Their two other dogs are Gunnar, 3 and Bear, 2. All three are larger dogs with dark fur.

Being able to take a shower without feeling as if shes in a sauna is a relief. And offers of help to get the situation resolved were greatly appreciated. However, the Evanses are preparing to change their home warranty provider and Martha is putting together complaints for the Better Business Bureau about the matter.

Somebody needs to keep these people from doing this, she said about their long wait for the work to be complete. The first visit, which came after three weeks, didnt fully alleviate the problem and the house still wasnt cool enough until a second repair was made about 10 days later. Its been a big nightmare.

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Couple cool and comfortable finally - Mohave Valley News

Denver, CO (PRWEB) August 14, 2017

In 1992, the Texas Association of Builders launched the Star Awards which represented the only statewide tribute to excellence in home building. Since then, the highly-coveted Star Awards have been presented annually to recognize builders, remodelers, architects, designers, sales and marketing professionals, and industry leaders in Texas in more than 100 categories.

This years awards were presented on August 3rd in conjunction with the Sunbelt Builders Show in Dallas, Texas. StrucSure Home Warranty is proud to congratulate the following builder members for their achievements and contributions to the homebuilding industry:

Classic Urban Homes, Dallas, TX Custom Builder - Best Kitchen - $750K - $1M | Custom Builder - Best Master Bathroom - $750K - $1M | Custom Builder - Best New Custom Home - $750K - $1M

Gehan Homes, Addison, TX On-Site Sales Person of the Year - Melodie Monroe

Greymark Construction Company, Houston, TX Remodeler - Best Historic Renovation - Under $500K | Remodeler - Best Historically Sensitive Renovation - $100K - $250K

Keechi Creek Builders, Houston, TX Remodeler - Best Bathroom Renovation - $25K - $50K - Farid Disaster | Remodel Remodeler - Best Specialty Room - Cosco Man Cave

LBJ Construction, Houston, TX Remodeler - Best Addition - $100K - $250K Addition | Remodeler - Best Outdoor Living Space - $100K - $250K - Outdoor Living Space

Mike Hollaway Custom Homes, San Antonio, TX Custom Builder - Best Architectural Design - $2M and Over - Londrie Home | Custom Builder - Best Master Bathroom - $2M and Over - Londrie Master bath

Sitterle Homes, San Antonio, TX Volume Builder - Best Promotional Video | Volume Builder - Best Special Promotion | Sales Manager of the Year - Rodney Jordan

Traditional Classic Homes, LLC, Richardson, TX Remodeler - Best Whole House Renovation - $100K - $250K Kensington

Wright-Built, LLC, Hawkins, TX Best Special Project - Non-Primary Residence - Red Rooster Icehouse

For a complete listing of award recipients, please visit the Texas Association of Builders Web site at http://www.texasbuilders.org/site/publisher/files/Star%20Awards/Star%20Award%202017_%20Winner%20List%208_3_17.pdf. For more information on StrucSure Home Warranty, please visit http://www.strucsure.com.

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About StrucSure Home Warranty

Since 1997, StrucSure Home Warranty has been providing builders, remodelers, and contractors with warranty products that deliver peace of mind. Our warranties protect our clients from expensive claims, liabilities, and legal fees and offer their clients peace of mind through third-party warranty protection that is A-rated with additional reinsurance from Lloyds of London. Just like any risk management product, the hope is that you'll never need it, but when a problem emerges, you're glad you're covered!

About StrucSure Risk Management Group

StrucSure Risk Management Group provides risk management products and services to businesses in various construction-related industries. Our family of companies includes StrucSure Home Warranty, LLC, SHW Insurance Services, Inc., Golden Insurance Company, RRG, and Four Points Re, SPC, Ltd. Together, these companies offer sophisticated financial and risk management services, including warranty programs, competitive insurance programs, insurance backing, and reinsurance and alternative financing vehicles.

Contact Adria Ellerbrock, Vice President of Marketing at (303) 806-8688 or visit http://www.strucsure.com and http://www.s-rmg.com for more information.

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StrucSure Home Warranty Congratulates Recipients of the Texas ... - PR Web (press release)

Folsom Telegraph

Telegraph Home of the Week: Single-story Folsom home with sunlight Folsom Telegraph At approximately 1,677 square feet, it's the smallest single-story in a neighborhood of larger homes and mature shade trees that make ideal walking areas. The seller will provide a home warranty for the buyer. The large family room has a three-sided ...

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Telegraph Home of the Week: Single-story Folsom home with sunlight - Folsom Telegraph

At Fidelity National Home Warranty, we are committed to providing Home Protection Service and Value to each and every customer!

For service, please call: 1-800-308-1420

The 13-month CRES Advantage Home Warranty Plan, underwritten, issued and administered by Fidelity National Home Warranty, provides extra protection to all sides of the real estate transaction. This plan is available to offices insured with CRES Insurance for their Errors and Omissions insurance. Qualified transactions enjoy 13 months of coverage, $50,000 of Sellers E&O coverage via the Sellers Protection Plan and a $5,000 E&O deductible reduction program. Ask your FNHW Sales Executive for more information!

The CRES Advantage Plan is available in CA, TX, AZ, NV, UT, CO, ID, OR and WA.

A home is the single largest investment that most people will ever make, and the last thing that any new home owner wants to deal with are costly repairs or replacement of complex or aging systems.

Fidelity National Home Warranty helps manage and protect your home expenses beyond the provisions of standard homeowner's insurance policies - with a one-year Standard and Comprehensive Plus home protection plan that covers major systems and appliances. Whether you are a first time home buyer, seller or existing homeowner, a home warranty is a very affordable way to preserve peace of mind and to protect your most valuable asset! It is the type of investment that pays for itself there is simply no substitute!

Lets face it all home warranty companies offer similar coverage, at a similar cost. What you wont find everywhere is a proven commitment to personalized customer service. With Fidelity National Home Warranty, you can count on:

To help REALTORS maintain and grow their business by providing quality products with exceptional service.

To help homeowners have peace of mind in managing their unexpected repair and replacement costs by providing quality products with exceptional service.

Most people dont really give their home warranty much thought until they need it, but then it can be a real lifesaver.

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Fidelity National Home Warranty

Sacramento Business Journal

Ed Goldman: A home warranty in an emergency? Hmmm Sacramento Business Journal The bill, which included a new compressor capacitor (but also a discount), came to $464. My real estate agent kindly submitted it to American Home Shield for reimbursement. I'd paid the company $325 for a home warranty when I bought my new place a few ...

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Ed Goldman: A home warranty in an emergency? Hmmm - Sacramento Business Journal